News Archive
Technical Expert Joins Merlin's Service Centres
08/08/2011
We are delighted to announce the appointment of Patrick Toole as Technical Manager of our Service Centre division.
With his time split equally between the two Merlin Service Centres in Manchester and Birmingham, reporting to Kevin Wood (Chief Technical Officer), Patrick will be managing the continued development of Merlin’s technical strategy and the delivery of its Total Claims Management Solution (TCMS) offering. Patrick’s primary focus will be the enforcement of a robust and technical framework alongside an experienced team to successfully deliver Merlin’s desktop managed claims. Patrick has over 22 years of experience in the handling of surveying and building issues within the insurance arena and joins Merlin from GAB Robins.
Kevin Wood, Chief Technical Officer comments: “We are delighted to have Patrick join the team and the benefits his skills and expertise will bring to the role. Our Service Centres are the first point of contact most people have with Merlin, and through ongoing investment in our people and technology, Merlin continues to strive for excellence and exceed expectations at every level.”
Patrick Toole comments: “I am excited to be joining Merlin’s dynamic Service Centres and have the opportunity to lead the teams in offering a world class technical service to customers and clients. Merlin has a passion for innovation and I look forward to the opportunities that the role will present.”
For further information please contact:
Hayley Tea/Anne Staunton
Peak Marketing & Communication Services Ltd
Peak Marketing & Communication Services Ltd
020 8661 2444
